Technical Writer

About Mitsogo | Hexnode:

Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills. 

Hexnode, the Enterprise software division of Mitsogo Inc., was founded to simplify how people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

Job Overview:

The Technical Writer is responsible for creating clear, precise, and engaging content while optimizing it for SEO to drive website traffic. This role involves collaborating with subject matter experts, engineers, developers, and the product marketing team to develop high-quality knowledge base articles. Key responsibilities include proofreading for accuracy, ensuring content meets industry standards, and producing documentation tailored to the target audience.

Responsibilities:

• Conducting keyword research and using SEO best practices to increase traffic to the company website.


• Works closely with subject matter experts, engineers, developers, and product marketing team to develop new approaches for creating more precise and engaging knowledge base articles for the company.


• Proofreading content for errors and inconsistencies.


• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.

Requirements:

• 4-8 Years years of technical writing experience.


• Bachelor’s degree (or equivalent) in literature, communications, or relevant technical field


• Prior experience in a SaaS-based company is preferred.


• Excellent writing and communication skills.


• Shift: General Shift (9 AM to 6 PM)