Technical Writer

PureSoftware is one of the fastest growing software products and services companies that delivers a differentiated customer experience, accelerates cycle times and helps customers achieve business outcomes through the adoption of new-age digital technologies and integrating them with their existing systems.

Key Responsibilities:

1. Documentation Development:

○ Create, user guides, technical manuals, release notes, API documentation, configuration guides and other product-related documents.

○ Ensure documentation is accurate, thorough, and user-friendly, tailored to different audiences, including healthcare providers, researchers, and internal teams.

2. Collaboration:

○ Work closely with product managers, developers, QA teams, and subject matter experts to gather information and understand product functionality and user requirements.

○ Participate in product development meetings to stay informed about new features and updates.

3. Content Management:

○ Organize and manage documentation content using appropriate tools and systems.

○ Maintain a consistent style and tone across all documentation, adhering to the company’s branding and guidelines.

Qualifications and Skills

● 3+ years of experience in technical writing, preferably in the healthcare or software industry.

● Preferred proven experience with ePRO data capture systems or similar healthcare technologies is highly desirable.

● Strong understanding of technical concepts and the ability to explain them in simple, clear language.

● Proficiency with documentation tools and platforms (e.g., MadCap Flare, Confluence, Git, Markdown).

● Familiarity with JSON

● Excellent written and verbal communication skills.

● Strong attention to detail and organizational skills.

● Ability to work independently and manage multiple projects simultaneously.

● Familiarity with regulatory requirements and industry standards in healthcare (e.g., HIPAA, GDPR) is a plus.

Life at PureSoftware :

Equal Opportunity Employer:

PureSoftware is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, disability, age, protected veteran status, disability, or other legally protected status. The company is committed to a diverse and inclusive workplace. Here, we embrace our differences and fosters a culture of growth, high-performance, and innovation.

Work-Life Balance:

We value work-life balance. Working at PureSoftware, it is not about how many hours you spend at home or at work; its about the flow you establish that brings energy to both parts of your life. We care about your career growth.

Innovative, High-Performance Work Culture:

Our team is dedicated to supporting new members. We have a broad mix of tenures and experience levels, and we focus on creating an environment that celebrates knowledge sharing and mentorship and gives individuals learning and development opportunities to steer their career growth. We strive to assign projects based on what will help each team member develop holistically and enable them to take on more complex tasks in the future.