Technology Engineer

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com

In one sentence

Sets up, installs and maintains the software environments for any product permutation

What will your job look like?

"Technology engineer 
Technology engineer that supports design, installation, implementation, configuration and maintenance of software products and support for technical issues in production and testing environments

•    You will design, configure, install and upgrade environments (e.g., integrated, performance) through the product life cycle (development, test, UAT, production) for internal and external users.
•    You will optimize environment build process: Implement latest tools and Improve existing utilities     
•    You will troubleshoot environment build errors (simple & complex) and provide immediate and long-term solutions.
•    Handle and resolving production issues & ensure SLAs are met.
•    You will configure third party software (Java, Tomcat, IIS, Websphere, Weblogic, Apache) in the supported different types of environments and build in conjunction with development and architecture.
•    You will work on the Azure env setup on cloud.
•    You will assume technical accountability for your specific work products within an application and provide technical support during solution design for new requirements.
•    You will be encouraged to actively look for innovation and continuous improvement, efficiency in all assigned tasks.
•    Experience with Monitoring tools (Appd, Introscope, Dynatrace etc.)
•    Experience with Azure or AWS administration and ADO
•    Proven experience with CC (Configuration Control) tools
•    Work with IT  and Development to create integration and continuity of the code, demonstrating a holistic view of the working environments
•    Support engineering and operations teams in meeting infrastructure needs
•    Provide professional support for the developed automations, respond to incidents to proactively prevent system outages and ensure environments availability to meet SLAs
•    Participate in the integration between Product/Account infrastructure system and non-Amdocs infrastructure systems 
•    Stay up-to-date in industry best practices and contribute ideas for improvements in DevOps practices
•    Contribute to innovation through automation to enable standard deployable units of infrastructure through multiple environments until production
•    Adopt and implement new technology in account/product life cycle
•    Experienced in CI/CD and MS domains: configuration management and/or automation tools, and/or continuous-integration tools (Jenkins, BitBucket, Nexus), and/or Continuous deployment knowledge on the most popular cloud computing platforms (OpenShift, AWS, Azure and/or GCP), familiarity with several third party tools (Postgres, Cassandra, Helm, Groovy, Nagios, Liquidbase, Couchbase)
•    X years of experience with infrastructure-as-code and configuration-as-code, including one or more tools - CloudFormation, Ansible, Chef, Puppet, SaltStack, Terragrunt and Terraform 
•    Script development experience of 2-3 years + IT experience in one of the common languages (Python, Groovy, Bash) 
•    Hands on experience in build, release, deployment and monitoring of cloud-based scalable distributed systems
•    Well-versed in RedHat or other Linux distributions, and familiar with Service Oriented systems
•    Experience working in an agile development environment
•    X years of hands-on experience with troubleshooting of key life cycle management tools (such as BitBucket, Jenkins, Nexus, Artifactory, OCP, Sonar, AWS, Azure, GCP, etc.)
•    Working experience in Cluster/Hybrid production-like environment creation including TLS, Load Balancing & High availability setup implementation knowledge 

Nice to have
•    Wildfly it is an advantage
•    Automation (Python/Ansible/Terraform scripting)
•    CI/CD

All you need is...

• Bachelor's degree in Computer Science, Engineering or a related subject area
• Proficiency in Shell Scripting and Automation
• Good knowledge of Unix/Linux Server platform
• Proven experience in different stages of Software Creation Process as Integration Engineer

Why you will love this job:

• You will have the opportunity to work in multinational environment for the global market leader in its field!
• As you will support excellent products, you will be able to assemble relevant data, identifies trends and root causes, and draws logical conclusions to develop solutions
• You will have extensive opportunities for professional development.
• We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace!
• We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!