Technology Vendor Manager

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Technology Vendor Manager

Role Location:          Pune

Department:              Information Technology      

Employment Type:    Permanent

The Role

The Technology Vendor Manager is accountable for maximizing the value delivered by external technology vendors while minimizing total cost. The role leads vendor sourcing, commercial negotiations, performance management, and cost‑reduction initiatives to ensure that third‑party services support business objectives, deliver operational excellence, and meet budget expectations. The Technology Vendor Manager will report into the Head IT Business Management Office.

Vendor Strategy & Cost Optimization

• Develop and execute a vendor management strategy focused on reducing total cost, eliminating unnecessary spend, and driving commercial value.
• Perform cost‑benefit analyses, benchmarking, and market assessments to identify savings opportunities and deliver year‑on‑year cost improvements.
• Optimize contract structures, consumption models, and pricing schedules to ensure the organization pays only for value received.
• Proactively monitor contract end dates and plan timely renegotiations or transitions that maximize financial outcomes.

Vendor Selection & Contracting

• Lead sourcing activities, evaluate vendor proposals, and manage competitive bidding to secure cost‑efficient and scalable solutions.
• Drive commercial negotiations, including SLAs, KPIs, and pricing terms, ensuring legally compliant and financially advantageous agreements.
• Maintain a centralized vendor and contract repository to support transparency, audit readiness, and financial planning.

Performance & Relationship Management

• Monitor vendor performance against contractual commitments, SLAs, and KPIs, resolving issues that may impact service quality or cost.
• Serve as the primary escalation point for vendor‑related concerns, partnering with business and IT teams to ensure optimal outcomes.
• Identify opportunities for innovation, automation, and service improvements to enhance value delivery.

Risk, Compliance & Governance

• Conduct regular vendor risk assessments and support audits to ensure adherence to regulatory, contractual, and internal governance standards.
• Align vendor activities with IT, procurement, finance, and legal policies and ensure appropriate controls are in place.

Key Skills & Capabilities

• Commercial Acumen & cost optimization mindset
• Contract negotiation & vendor governance
• Risk assessment & mitigation
• Stakeholder engagement & relationship building
• Analytical, problem‑solving, and decision‑making skills

Experience & Qualifications

• Bachelor’s degree in IT, Business, Supply Chain, or related field.
• 3–5 years’ experience in IT vendor management, procurement, or contract management.
• Familiarity with ITIL and vendor risk assessment frameworks.
• Experience managing contract lifecycle and driving structured cost‑reduction initiatives.

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.