Telecaller

Job Title: Telecaller (Lead Conversion & Sales)

Location: [Andheri West]

Department: Sales

Reports To: Team Lead

Position Overview:

We are looking for an enthusiastic and proactive Telecaller to join our team. In this role, you will be responsible for explaining our services and processes to potential clients over the phone, addressing their concerns, and converting leads into successful sales. This position offers excellent earning potential through performance-based incentives. The ideal candidate will have a persuasive approach, excellent communication skills, and a strong drive to achieve targets.

Key Responsibilities:

Lead Handling: Make outbound calls to leads, explain our products/services, and provide detailed information about the process.

Sales Conversion: Close leads on calls by convincing potential clients of the value of our services and offering solutions tailored to their needs.

Customer Interaction: Address customer queries, explain product benefits, and overcome objections to convert leads into clients.

Relationship Building: Build rapport with potential clients, ensuring a positive experience and increasing the chances of conversion.

Documentation: Maintain accurate records of client interactions, lead status, and follow-up actions in the CRM system.

Target Achievement: Meet or exceed daily/weekly/monthly sales targets by closing leads and ensuring customer satisfaction.

Incentives: Earn attractive performance-based incentives for achieving sales and closing targets.

Requirements:

Education: Minimum 12th grade completed.

Experience: Freshers are welcome. For candidates with prior experience, salary and responsibilities will be determined based on interview performance.

Skills:

Excellent communication skills with the ability to explain processes and close sales over the phone.

Persuasive and confident speaking abilities to convert leads into clients.

Strong listening and problem-solving skills to address client needs effectively.

Goal-oriented and self-motivated with the ability to meet sales targets.

Basic computer literacy and experience with CRM systems is a plus.

Work Hours: 10:30 AM to 7:00 PM, Monday to Saturday

Benefits:

Attractive performance-based incentives.

Health benefits.

Professional development and growth opportunities.

Dynamic and supportive team environment.

Sales knowledge

Customer Retention

Telecalling

English spoken

Well behaved

12th pass

Inbound-outbound sales