J

Telecaller / Counsellor

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Job Description - Telecaller / Counsellor

  • Good communication skills
  • Comfortable working in a target -based environment
  • Ability to handle enquiries and convert leads
  • Handle high -volume outbound cold/warm calls and field incoming inquiries from leads.
  • Understand client needs, recommend appropriate products/courses, and explain benefits, pricing, and eligibility criteria.
  • Nurture leads through consistent follow -ups via phone and email to drive conversions.
  • Accurately log all client interactions, feedback, and outcomes in CRM or lead -tracking software.
  • Address concerns, overcome objections, and build long -term relationships to foster trust.
  • Hand off converted leads to the admissions or sales team and coordinate any necessary paperwork


Original job Telecaller / Counsellor posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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