Telecaller (Credit card)

Innovsource (a FirstMeridian company) is a leading staffing provider in India. With over 19 years of experience, we have mastered the manpower business, focusing on every aspect of hiring and workforce management

The Role

You will be responsible for :

• Developing and managing a portfolio of Key Accounts.
• Achieving monthly sales targets by identifying and developing new customers.
• Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet.
• Coordinating pre-sales and post-sales follow up.
• Achieving and exceeding weekly and monthly KPIs.
• Building strong and collaborative relationships with other internal stakeholders.
• Monitoring market trends and providing regular competitor feedback.

Ideal Profile

• You have at least 1 year experience within a B2C Sales or Telesales role, ideally within the Insurance and Retail Banking industry.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You have working knowledge of tele caller
• You are a strong networker & relationship builder
• You are a strong team player who can manage multiple stakeholders
• You are adaptable and thrive in changing environments

What's on Offer?

• Opportunity within a company with a solid track record of performance
• Flexible working options
• Join a market leader within Insurance