Telecaller Support Intern

Company DescriptionEstrella Digitals is a dynamic media and entertainment company based in Noida, India. We specialize in music marketing, events, and artist management, aiming to elevate the entertainment industry through innovative solutions. Our services include music marketing, event planning, and artist management to support artists in achieving their full potential. We value creativity, innovation, and excellence in all our endeavors, and we strive to build long-term partnerships based on trust and mutual success.Role DescriptionThis is a full-time on-site role for a Telecaller Support Intern at Estrella Digitals. As a Telecaller Support Intern, your day-to-day tasks will involve making outbound calls to potential clients, answering incoming calls, providing information about our services, and assisting with customer inquiries. You will also be responsible for maintaining and updating customer databases, generating leads, and supporting the sales team in achieving targets.QualificationsExcellent communication and interpersonal skillsAbility to effectively communicate information and explain services to potential clientsProficiency in spoken and written English and HindiStrong phone etiquette and customer service skillsAttention to detail and ability to accurately record and update customer informationAbility to work in a fast-paced environment and handle multiple tasks simultaneouslyBasic computer skills, including knowledge of MS OfficePrior experience in a customer service or telecalling role is a plusInterested in the media and entertainment industry