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Telecalling Executive

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Job Description - Telecalling Executive

Job Purpose:

To acquire new individual donors
for APD through effective telecalling, relationship -building, and persuasive
communication, contributing to the growth of the organization’s donor base and
fundraising revenue. Raise the funds as per the given target - daily, weekly and
monthly.


Key Responsibilities:

? Donor Acquisition

  • Raise
    Funds through outbound calls to prospective donors using qualified
    databases.
  • Present
    APD’s work and programs clearly and convincingly.
  • Encourage
    one -time and recurring donations from individuals.
  • Follow
    up with interested prospects to convert them into active donors.

?️ Communication &
Persuasion

  • Deliver
    compelling fundraising pitches tailored to different donor segments.
  • Handle
    objections confidently and address donor queries with clarity.
  • Build
    trust and create a positive image of APD through every interaction.

? Data Management

  • Maintain
    accurate and up -to -date donor call records in CRM/Salesforce.
  • Record
    call outcomes, feedback, and follow -up status regularly.
  • Tag
    data and update dispositions for reporting and analysis.

? Reporting &
Coordination

  • Share
    daily/weekly acquisition reports with team leads and managers.
  • Collaborate
    with internal teams to align messaging and ensure smooth donor onboarding.
  • Coordinate
    with the finance team to track donation confirmations.


Requirements

Key Skills & Requirements:

  • Graduate
    with 1–3 years of experience in fundraising, sales, or telecalling
  • Excellent
    communication and persuasion skills
  • Confidence
    in handling objections and converting leads
  • Familiarity
    with MS Office and CRM tools (Salesforce preferred)
  • Fluency
    in English and Kannada (Hindi is an added advantage)


Original job Telecalling Executive posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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