Telecalling Executive

Job Purpose:

To acquire new individual donors
for APD through effective telecalling, relationship -building, and persuasive
communication, contributing to the growth of the organization’s donor base and
fundraising revenue. Raise the funds as per the given target - daily, weekly and
monthly.

Key Responsibilities:

? Donor Acquisition

• Raise
  Funds through outbound calls to prospective donors using qualified
  databases.
  
• Present
  APD’s work and programs clearly and convincingly.
  
• Encourage
  one -time and recurring donations from individuals.
  
• Follow
  up with interested prospects to convert them into active donors.
  

?️ Communication &
Persuasion

• Deliver
  compelling fundraising pitches tailored to different donor segments.
  
• Handle
  objections confidently and address donor queries with clarity.
  
• Build
  trust and create a positive image of APD through every interaction.
  

? Data Management

• Maintain
  accurate and up -to -date donor call records in CRM/Salesforce.
  
• Record
  call outcomes, feedback, and follow -up status regularly.
  
• Tag
  data and update dispositions for reporting and analysis.
  

? Reporting &
Coordination

• Share
  daily/weekly acquisition reports with team leads and managers.
  
• Collaborate
  with internal teams to align messaging and ensure smooth donor onboarding.
  
• Coordinate
  with the finance team to track donation confirmations.
  

Requirements

Key Skills & Requirements:

• Graduate
  with 1–3 years of experience in fundraising, sales, or telecalling
  
• Excellent
  communication and persuasion skills
  
• Confidence
  in handling objections and converting leads
  
• Familiarity
  with MS Office and CRM tools (Salesforce preferred)
  
• Fluency
  in English and Kannada (Hindi is an added advantage)