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Telecommunications Consultant

icon building Company : Weekday Ai
icon briefcase Job Type : Full Time

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Job Description - Telecommunications Consultant

This role is for one of the Weekday's clients

Salary range: Rs 120000 - Rs 240000 (ie INR 1.2-2.4 LPA)

Min Experience: 0 years

Location: Mumbai

JobType: full-time

We are looking for a confident and customer-focused Telecommunications Consultant to support outbound and inbound calling initiatives. The role involves engaging with prospective and existing customers, clearly communicating service offerings, and supporting lead conversion through effective follow-ups and coordination with internal teams.

Key Responsibilities

  • Conduct outbound calls to prospective customers and follow up on existing leads.
  • Clearly explain services and offerings in a professional and persuasive manner.
  • Handle inbound customer queries promptly and courteously.
  • Maintain accurate daily call logs and document call outcomes.
  • Follow up with prospects to support lead qualification and conversion.
  • Coordinate with sales and operations teams to ensure smooth client onboarding.
  • Build positive customer relationships through consistent and effective communication.

Requirements

  • Bachelor’s degree in any discipline.
  • Minimum 1 year of experience in telecalling, customer support, or a similar role preferred (freshers may also apply).
  • Strong fluency in spoken and written English.
  • Excellent verbal communication and interpersonal skills.
  • Confident, proactive, and customer-oriented approach.

Key Skills

  • Verbal Communication
  • Customer Engagement
  • Lead Follow-up
  • Client Handling
Original job Telecommunications Consultant posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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