TeleSales Consultant

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Job Overview:

Looking for a well-spoken Telesales Consultant with 1 to 2 years of experience, needs to be responsible for soliciting sales and donations over the telephone. They should be meticulous in keeping records, and able to handle all aspects of making a sale.

They are someone who is currently living in Bengaluru or are willing to relocate and can start immediately.

Job Responsibilities:

• Consistently embarking on an excellent first impression on call, delivering exceptional customer experience
• Engage potential customers in dialogue that opens opportunities with the help of scripts and presence of mind
• Going an 'extra mile' to create happy customers to drive loyalty and increase repeat purchase
• Contacting prospective clients / existing customers to inform them about the product using scripts
• Accurately record details of communication with customers
• Developing and sustaining solid relationships with customers to encourage repeat business
• Answer questions about product features in an engaging manner
• Answer all customer questions honestly and accurately  
• Using sales scripts to drive sales and respond to customer objections
• Developing in-depth knowledge of products and services offered by us to make suitable recommendations based on customers' needs and preferences.
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales

Mandatory Requirements:

• Excellent communication and interpersonal skills
• Fluent in the English language; bilingual a plus
• Good Listening skills, excellent telephone etiquette
• Ability to follow scripts without sounding mechanical
• Excellent organizational and problem-solving skills
• Working knowledge of relevant computer software
• Ability to learn and high sense of hunger to achieve and grow

Desired Requirements:

• Patient, cool-tempered and able to handle rejections, stress
• Punctual, Good time-management skills
• Carry a positive attitude with a high energy level

Qualities:

• Confident
• Self motivated

Eligibility Criteria: 

At least 12th pass certificate

What's for the Candidate

Fixed + Variable components

Job Location: Bengaluru

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