Telesales Executive

Company : ZOUMA CONSULTING SERVICES

Job Type : Full Time

Mohali, Punjab

Job Description - Telesales Executive

ob Title: Telesales Executive

Industry: Skincare / Beauty Brand

Job Description:

We are hiring a Telesales Executive for our skincare brand. The ideal candidate will be customer -focused, proactive, and skilled in communication, with the ability to upsell products while delivering an excellent customer experience.

Key Responsibilities:

Handle customer inquiries via calls, messages, and emails
Provide accurate information about products, orders, and services
Resolve customer complaints efficiently and professionally
Upsell and cross -sell skincare products when appropriate
Maintain customer records and follow up as required
Ensure high levels of customer satisfaction and brand loyalty

Requirements

Requirements:

Excellent verbal and written communication skills
Strong customer support and relationship -building skills
Proven or natural upselling and persuasion abilities
Ability to understand skincare products and customer needs
Prior experience in customer support or sales is a plus

Benefits

Health insurance

Provident Fund

Email address

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