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Telesales Executive

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Job Description - Telesales Executive


About Expand My Business: 
Expand My Business is Asia’s largest managed marketplace for digital services. We offer services in the digital space, broadly divided into four verticals: IT Development, Digital Marketing, Web 3.0, and Resource Augmentation. We operate with a pool of verified agencies across India on our platform. 


Job Description: To be successful as a telesales executive, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing telesales executive should be able to follow sales scripts as well as demonstrate exceptional communication and customer service skills. 

Responsibilities: 
• Calling existing and potential customers to generate promising leads/appointments for company products and services. 
• Processing all customer requirements accordingly. 
• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services. 
• Developing and sustaining solid relationships with customers to encourage repeat business. • Using sales scripts proffered by the company to drive sales and respond to customer rejections. 
• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences. 
• Continually meeting or exceeding daily and monthly calling & leads targets. Requirements: • Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred. 
• Proven experience working as a telesales executive. 
• Proficiency in all Microsoft Office applications. 
• The ability to follow scripts. 
• Strong negotiation and consultative sales skills. 
• Excellent organizational and problem-solving skills. 
• Effective communication skills. 
• Exceptional customer service skills. 

What It Takes To Be An Xpander: 
• Ambitious 
• High ownership 
• Positive Mindset 
• Humble 
• Innovative 
• Leadership Skills 
• Doer attitude 
• Good Communication 

Skills Elevating our Success: 
• Closed 3000+ projects within a short span of 4 years; Projected deliveries by 2024 are 4500+. 
• Entered MENA region to offer new-age tech solutions; 
• We’re all set to broaden our client base globally. 
• We are targeting global IT giants as the one-stop solution for all Digital and IT needs. 

What’s In It For You: 
• A dynamic and collaborative work culture with great ownership Opportunities. 
• Working with some of the most innovative and successful individuals across sectors. 
• A robust ecosystem with cross-industry work possibilities. 
• Interacting and working closely with a diverse and experienced leadership team. 
• An environment driven by the “doer” mindset and high performance. 
• Collaborating with global entities to offer time and cost-efficient solutions.



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