Tellecalling executive

Job Brief:

As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with them. Fresher or 1 to 2 years experienced male or female candidate required. The annual CTC will be 1.5-2.5 lacs per annum.

Responsibilities:

• Answering phones and explaining the product and services offered by the company.
• Contacting existing customers as well as prospective customers using scripts.
• Obtaining customer information and other relevant data.
• Asking questions to the customer and understanding their specifications.

Skills Required:

• Patience.
• Problem-solving and flexibility.
• Active listening.
• Clarity in Communicating.