Temporary Worker

A Consumer Facing Temporary Worker is engaged through a staffing agency for a particular project or for a specific period of time, generally not to extend beyond six months. A temporary worker is considered an employee of the staffing agency and paid by such agency. All temporary workers must pass a pre-employment screen, administered by the staffing agency, as well as sign a NDA (Non-Disclosure Agreement) with respect to their services at the Company. The temporary worker must work on site under a manager’s supervision. All work equipment and supplies are provided by Encore. All direction and oversight must come from the staffing agency, who is the employer of the temporary worker. Any changes to shift circumstances or schedule must also come from the staffing agency.

Consumer Facing temp workers have direct or indirect contact with consumers of Encore subsidiaries, and some examples are temporary roles as Account Managers, Attorneys, and Marketing and Compliance roles.

Direct Contact: Temporary roles involving direct communication with consumers, including both telephone and written communications.

Indirect Contact: Temporary roles with
Responsibilities that have the potential to impact the consumer experience.
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Responsibilities
A Consumer Facing Temporary Worker is engaged through a staffing agency for a particular project or for a specific period of time, generally not to extend beyond six months. A temporary worker is considered an employee of the staffing agency and paid by such agency. All temporary workers must pass a pre-employment screen, administered by the staffing agency, as well as sign an NDA (Non-Disclosure Agreement) with respect to their services at the Company. The temporary worker must work onsite under a manager’s supervision. All work equipment and supplies are provided by Encore. All direction and oversight must come from the staffing agency, who is the employer of the temporary worker. Any changes to shift circumstances or schedule must also come from the staffing agency.

Consumer Facing temp workers have direct or indirect contact with consumers of Encore subsidiaries.
Direct Contact: Temporary roles involving direct communication with consumers, including both telephone and written communications.
Indirect Contact: Temporary roles with
Responsibilities that have the potential to impact the consumer experience.
​

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