Territory Service executive

Company : Roots Group Of Companies

Job Type : Full Time

Coimbatore, India

Job Description - Territory Service executive

.Install, commission, inspect, and service commercial cleaning machines at customer locations.

Attend breakdown and service calls within the assigned territory.

Diagnose mechanical, electrical, hydraulic, and battery-related problems.

Carry out preventive maintenance and periodic servicing as per company guidelines.

Troubleshoot and repair machines such as:

Scrubber-dryers

Single-disc machines

Vacuum cleaners

Sweeping machines

High-pressure cleaning machines

Carpet and upholstery cleaning equipment

Other commercial cleaning equipment

Replace faulty components, spare parts, motors, pumps, batteries, controllers, switches, hoses, and other machine parts as required.

Conduct machine demonstrations and provide basic operator training to customers.

Maintain accurate service reports, job cards, installation reports, and spare-parts records.

Follow up on pending service requirements and ensure timely closure of complaints.

Identify recurring technical issues and report them to the Service Manager.

Coordinate with the Sales, Spare Parts, and Customer Support teams for effective service delivery.

Maintain good customer relationships and identify potential service/spare-parts requirements.

Ensure service tools, testing equipment, and company assets are properly maintained.

Follow all company safety procedures while working at customer sites.

Travel extensively within the assigned territory and occasionally outside the territory as required.

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About the Company

Roots Group Of Companies

Discover high-quality industrial cleaning, automotive components, precision equipment, and cast components from The Roots Group Coimbatore.

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Territory Service executive

Job Description - Territory Service executive

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