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At Tesla, our Tesla
Advisor consistently deliver on an incredible educational,
immersive, and exciting experience to all of our current and
future customers. They constitute Tesla’s front line and are our
brand ambassadors, supporting our mission to accelerate the
world’s transition to sustainable energy by creating
memorable experiences for our customers.
As a Tesla Advisor, you
will support customers from the moment they walk into our
showrooms to learn about Tesla. We’ve created one of the
most innovative vehicles ever made, and you will help deliver an
equally innovative buying experience.
This role would be open in
both Mumbai and Delhi
·
Engage walk in guests promptly, personally and with the goal of
opening the conversation and ensuring they feel welcome
·
Help drive business and maximize sales through customer service,
product knowledge, merchandise presentation and promotion.
·
Implement all operational policies and procedures in order to
satisfy the needs of the customer while helping Tesla achieve its goals.
·
Understand who our guests are, what brought them to Tesla, their
intent and timeline to purchase, thus creating a robust Customer Profile
·
Educate and excite guests by answering their questions and
providing a tailored experience based upon their interests and agenda
·
Demonstrate a mastery of all Tesla products and services, as well
as local incentives for EV owners
·
Help Tesla maintain a healthy sales pipeline by collecting
customer contact information and scheduling Test Drives for
individuals who exhibit purchase intent or potential
·
Regularly update the CRM system to ensure accurate and timely
sales and delivery information is available to management
·
Customer service experience required
·
Positive, enthusiastic and passionate about the changes in the
personal transportation industry
·
Self -starter who possesses exceptional time management skills and
has great attention to detail.
·
Ability to prioritize, manage multiple projects, and adhere to
business -critical deadlines.
·
Passionate dedication and ethical approach to sales management and operations.
·
Ability to understand and convey business issues and technical concepts
·
Strong sense of team mentality and reliability
·
Strong communication skills and attention to detail
·
Demonstrate a mastery of all Tesla products and services. Keep up
with EV industry trends and local incentives
·
Ability to work on shift and flexible schedule
·
MUST have and maintain a valid driver’s license and an acceptable
and safe driving record.
Tesla is an Equal
Opportunity employer. All qualified applicants will receive
consideration for employment without regard to any factor,
including veteran status and disability status, protected by
applicable federal, state or local laws.
Tesla is also committed
to working with and providing reasonable accommodations to
individuals with disabilities. Please let your recruiter know
if you need an accommodation at any point during the interview process.
For quick access to
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click
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for additional information or to request accommodations.
Privacy is a top priority
for Tesla. We build it into our products and view it as an
essential part of our business. To understand more about the
data we collect and process as part of your application,
please view our
Tesla
Talent Privacy Notice
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