Test Engineer - Selenium // Mumbai // 5-7 Yrs

Requirements

• Preparation and
  execution of test cases within project in compliance with the test and
  method standards
  
• Raising defects found
  during the testing and working with developers on their resolution
  
• Working with
  Requirements engineer’s development of acceptance criteria
  
• Support the creation of
  decision documents for corresponding committees, meetings and
  decision-makers
  
• Support the early-stage
  involvement in project – contribution in project estimations in regard to
  test area and requirements analysis
  
• Support the defect
  management process in the project, including subsequent root cause
  analysis
  
• Support the tracking
  of Test KPI and metrics in accordance with ETSM standards
  
• 5-7 years’ experience in manual or automation testing
  
• Knowledge of Assets with Client Server Architecture
  and rich client based user interfaces
  
• Knowledge of Contact Center Software and Customer
  Relationship Management Software handling with tasks:
  •        incoming and outgoing telephone contacts
  •        power dialling
  •        call back request
  •        address changes
  •        processing of incoming customer correspondence via phone,
  letter and e-mail channels
  •        360° degree customer overview
  •        connection to offer systems
  •        customer contact history (KKH)
  •        worklist for agents
  
  Experience in Agile
  Practices (Scrum, Kanban and Lean methodologies)
• Detailed knowledge of the testing lifecycle as well as
  the different test types and their application
  
• Test Planning and execution and data management
  expertise
  
• Exposure to collaboration tools like Jira and
  Confluence
  
• Scripting and test automation tool exposure in
  Selenium and JUnit
  
• IT technical background