Training and Development Manager - Partner Programs Retail

Job Summary:

The
successful candidate will be responsible for designing, implementing, and
managing an onboarding and training system that delivers a seamless experience
for partners.
This
role will also include content creation, collaboration with external
institutes, and supporting marketing efforts to ensure all onboarding materials
and training programs are effective and aligned with the company's strategic
objectives.

 
Key Responsibilities:

1   Develop
Onboarding and Training Processes:

• Create
  a structured onboarding journey for new Authorized Partners (sub -brokers),
  ensuring that all training materials and resources are comprehensive, engaging and effective.
  
• Implement
  a system that encompasses both online and offline training modules, utilizing a
  mix of recorded, live, and self -paced training methods.
  

2   Build
and Manage a Training Platform:

• Design
  and manage a comprehensive training platform for new partners. This platform
  should integrate various modules such as industry knowledge, compliance,
  technical skills, and sales strategies.
  
• Coordinate
  both online (live and recorded) and offline training sessions for partners,
  ensuring they are accessible, scalable, and tailored to diverse learning needs.
  

3   Collaborate
with External Institutes and Vendors:

• Establish
  and maintain partnerships with training institutes, certification bodies, and
  external vendors to offer additional value -added training modules.
  
• Regularly
  assess and update external training materials to align with industry standards
  and regulatory requirements.
  

4   Coordinate
with In -House Teams:

• Work
  closely with internal teams, including marketing, compliance, and technical
  experts, to create in -house videos, webinars, and training sessions.
  
• Ensure
  that all in -house training content is current, accurate, and aligns with
  company branding and objectives.
  

5   Content
Development for Marketing and Business Development:

• Collaborate
  with the marketing and business development teams to create relevant content
  for reaching new aspirants. This includes creating video content, social media
  campaigns, webinar presentations, and other marketing collateral.
  
• Develop
  engaging content that helps prospective sub -brokers understand the benefits of
  partnering with the firm, while also driving recruitment initiatives.
  

6   Performance
Monitoring & Reporting:

• Track
  and monitor the success of the training programs through feedback, assessments,
  and KPIs to ensure continuous improvement.
  
• Provide
  regular reports on the effectiveness of the training and onboarding system to
  senior management.
  

Requirements

• Bachelor’s
  or Master’s degree in Business, Learning & Development, Finance, or a
  related field.
  
• Minimum
  of 5 -7 years of experience in Learning & Development, Training, or Partner
  Management, preferably within the financial services, stockbroking industry or
  some edtech company like LearnApp, NSE Academy or any other edtech company
  which is into education of stock broking…
  
• Proven
  experience in creating and managing training programs, including online
  platforms and content creation.
  
• Excellent
  project management skills with the ability to coordinate multiple stakeholders,
  both internal and external.
  
• Strong
  communication and presentation skills, with an ability to explain complex
  financial concepts in a clear and engaging manner.
  
• Familiarity
  with stockbroking regulations, industry standards, and compliance is a plus.
  
•  Proficient
  in content creation tools, learning management systems (LMS), and digital
  marketing strategies.
  

Preferred Skills and Competencies:

• Customer -Focused: A deep understanding of the
  customer journey and how onboarding and training can drive engagement and
  retention.
  
• Tech -Savvy: Ability to work with digital
  platforms and tools for online training, content management, and video
  production.
  
• Relationship
  Management: Strong networking and relationship -building skills with external institutes and
  partners.
  
• Creative
  and Strategic: Able to conceptualize and implement innovative training strategies that align
  with the company’s growth objectives.
  
• Data -Driven: Use data and analytics to drive
  decision -making and improve the training journey continuously.