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Today's threatscape is relentless. So are we. At Cyderes, we build practical Identity & Access Management (IAM), Exposure Management, and risk programs, helping organizations stop active threats fast with Managed Detection & Response (MDR) that integrates with existing tools. Powering it all is Meridian, our entity fabric that connects identities, assets, and access into one trusted reality. Augmented by AI and driven by seasoned operators, our tireless global team arms organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way.
Role Summary
Transport Coordinator is responsible for managing and coordinating end-to-end employee transportation operations, ensuring safe, reliable, and efficient services across a 24x7 environment. The role requires close collaboration with transport vendors, drivers, security teams, and internal stakeholders to deliver a seamless employee commute experience while maintaining high standards of safety, compliance, and operational excellence. You will report to Senior Manager, Facilities & Procurement
Responsibilities
- Coordinate and manage end-to-end employee transportation operations to ensure safe, efficient, and timely services.
- Support 24x7 transport operations for employees, ensuring seamless service delivery across all shifts.
- Plan, monitor, and optimize routing and scheduling to maximize vehicle utilization and operational efficiency.
- Ensure timely pickup and drop of employees in accordance with approved schedules and service standards.
- Act as the primary point of contact for employee transportation-related queries, escalations, and feedback.
- Coordinate with transport vendors, drivers, and internal stakeholders to ensure smooth daily operations.
- Monitor transport service performance and implement corrective actions to address operational issues.
- Maintain accurate records and documentation related to transport operations, vendor performance, incidents, and compliance requirements.
- Ensure all drivers and vendor personnel comply with company policies, safety standards, and statutory requirements.
- Verify that drivers are adequately trained and inducted before deployment into operations.
Requirements
- 3–5 years of experience in employee transport operations, fleet management, or facilities management.
- Proficiency in transport management systems like SAFETRAX, Route Matic and Move Insync and MS environment.
- Experience working in a 24x7 operational environment is preferred.
WHY CYDERES?
Benefits that go beyond the basics, we support our people so they can do their best work.
✔ Medical Insurance - Employee + dependents covered
✔ Life Insurance - Protection for what matters most
✔ Retirement Match Program - We invest in your future
✔ Hybrid Work Model - 2–3 days in office
✔ Maternity & Paternity Leave - Time for the moments that matter
✔ Paid Time Off - PTO + sick & casual leave
✔ Bereavement & Volunteer Time - Give back to your community
✔ Professional Development - Reimbursement program
✔ LinkedIn L&D Platform - Thousands of courses at your fingertips
✔ Mobile Phone Reimbursement - Stay connected, on us
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