Travel Consultant (ETN)

Company : Schulte Group

Job Description - Travel Consultant (ETN)

About Us:

The BSM team includes over 20,000 seafarers and 2,000 shore-based staff in over 30 locations and across the oceans. Together we move a fleet of 650 vessels responsibly while protecting our people, our fleet and the environment.

As a multinational, family-owned business, we celebrate a culture of togetherness. Caring for and learning from each other is at the base of our success. Our superpower is our diversity. The wealth of more than 80 nationalities and diverse expert knowledge boosts our capacity to innovate and take industry standards to the next level.

As a family-owned business, we value a culture of caring for one another. Our strength is our diversity, with over 80 nationalities in our company. Join BSM today as we continue shaping the future of shipping while enabling international commerce for millions worldwide.

Job Objective:

Provide quality and cost effective travel services to clients in accordance with Network’s strategy and objectives.

Key Accountabilities:

Support to the Network BSM Group’s strategic goals

Support Manager and Network’s Director in applying Eurasia Travel Network’s short and long term business strategy, vision, policies and objectives.

Business Development

Promote Eurasia Travel Network’s image and services provided.

Operation Management

Receive, monitor and process requests for travel bookings.

Propose best available and alternative options with details of time limits, restrictions, etc.

Follow-up reply from client and effect changes to reservations or cancel bookings as required.

Support to the Eurasia Travel Network BSM Group’s strategic goals

Issue ticket upon confirmation from client and submit all necessary details to them (ticket, itinerary, any other information which is considered necessary).

Monitor unused or partly used tickets and apply for refunds.

Coordinate with airlines for seats availability and confirmation of booking.

Maintain close contact with client’s personnel and assist on ticket related inquiries (retrieval of booking, ticket, etc.).

Coordinate with Manager and Network’s director to increase / maintain internal utilization of Eurasia Travel business units.

Identify and report problems to Manager with a proposal for their solution.

Requirements

Education & Work Experience:

IATA / UFTAA diploma (foundation level).

At least 3 years of experience in the shipping industry.

Job Specific Skills:

Ability to perform under pressure and meet deadlines.

Show initiative and be a team player.

Knowledge of Galileo / Amadeus reservation systems.

Fluency in English.

PC literacy
This is a rotational shift job.

Benefits

Career development opportunities.

Technical and soft skills training

Competitive compensation package.

Comprehensive health insurance coverage

Annual performance bonus.

Provident Fund.
Flexible work opportunities.
Technology-driven company.

Be a part of the ever-growing Schulte group family.

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Travel Consultant (ETN)

Job Description - Travel Consultant (ETN)

Requirements

Benefits

Benefits

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