Travel planning and Expense Expert End to End Travel to Expense service

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 28,200+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Required skills:



As a travel planning expert, would be the primary point of contact for the customer and able to provide end to end solutions across a gamut of travel requirements ( travel ticketing, Accommodation, Visa and Forex)



This position is for Pan India operations 



Able to understands and apply customer travel policies



Has good knowledge on travel planning processes ( Travel agency operations, GDS, Airlines, Payment solutions and the like)



Able to steer the discussions with various travel requirement suppliers ( Travel Agency, hotel desk, Visa Partners and Forex / Credit Card partners)



Should have exposure to travel booking interfaces, tools and applications



Exposure / working knowledge on implementation of online travel solutions or any IT application



Should have experience in travel agency implementation / de implementation



Should have experience and knowledge on the GST process across various travel operations ( Airline, hotel, visa or any other vendor contracted for travel process / operations )



Has knowledge and experience in handling credit cards for central pay accounts and individual credit cards, reconciliation process & Payment processes.



Has knowledge and experience in payments handling for credit cards



Has knowledge / exposure on travel expense / settlements operations



Able to liaise with various suppliers, customers and other stakeholders like HR, Finance, IT team etc



Able to work with customers internationally



Able to bring in process improvements and there by build in efficiency in the travel operations



Bring in innovative ideas for customer engagement



Reporting and maintenance of KPI’s as required for the travel operations and as may be required to monitor all the vendors / suppliers



Excel in service and delivery excellence leading to high customer satisfaction.



Experience in being a team member in regional / global projects



Should have been responsible for handling a team size of at least 15 membersResponsible for all changes in the Applications / Tools deployed in the countrieso   Prepare change requests / LH documents for changes pertaining to applicationso   Liaise and coordinate with relevant stakeholders to analyze the impact of any change (technical , process related, compliance related, tax related etc )o   Communication to all the stakeholders and employees on the changes in the applications  QualificationsAny Bachelor or Masters degree preferable in Travel & Tourism Certification in IATA is preferable Basic Accounting knowledge requiredAdditional informationAt least 15 – 18  years of experience in travel and expense would be good Able to work independently and also guide the team on the travel topics Good client interfacing and people / stakeholder management skillsStrong analytical skills with an ability to think out of the boxAbility to work flexible hours and handle multiple priorities simultaneouslyExposure to international working is preferredMeets individual and team goalsWilling to travel if need arises across India / international 

B.E/B.Tech

15 – 18  years of experience in travel and expense