U.C. Systems admin

• Lead U.C. systems administrator will lead the lesser experience staff and properly guide them to resolve the U.C. issues.
• Responsible for maintenance and daily analysis and performance of all the Core U.C. hardware and software system administration.
• Support customer VTC bridge sessions, LiveStream events, software VTC desktop users (Polycom RealPresence
• Support Avaya For Skype API desktop softphone support and installations. Polycom HDX or Cisco Executive Desktop VTC appliances in the field.
• Provide ancillary support for Q-Flow installations and Digital Signage implementations.
• Assistance and provide expertise related to Connected Sign digital signage usage, support, and modification.
• Provide on-demand, also support for all local UC O&M concerns.
• Provide support of a new Enterprise network-fax/efax service standing up in summer-fall 2020 and continuous customer support functions as needed.
• Communicate proactively and effectively with customers.
• Administer the day to day Multi-media Enterprise needs, which include; VTC/Video Stream requested activities, support for bridging calls, display and projection systems, smartboards, audio systems, video recording and replay, digital signage systems, and all associated core infrastructure required to operate, maintain, patch and update these systems.