UiPath RPA Support Engineer

Salary :

₹3 monthly

Company : Genzeon Global

Job Type : Full Time

Hyderabad, India

Job Description - UiPath RPA Support Engineer

The UiPath RPA Support Engineer
will be responsible for the day -to -day support, maintenance, and continuous
improvement of automated RPA processes deployed across the organization. The
engineer will work closely with business stakeholders, the CoE team, and IT to
ensure high availability of RPA bots and resolution of incidents.

The role involves production support, monitoring, issue resolution, and continuous improvement of UiPath bots across multiple environments.

Key Responsibilities:

Provide L2/L3 production support for UiPath automations
Monitor bots using UiPath Orchestrator and resolve
failures proactively
Perform root cause analysis and fix issues related to queues,
triggers, selectors, and integrations
Handle incident, problem, and change management activities as per ITIL standards
Coordinate with business users, developers, and infrastructure teams
Perform bot enhancements, minor changes, and performance optimization
Support deployments, releases, and environment -related activities
Maintain operational documentation and SOPs

Requirements

Bachelor’s degree in Engineering, Computer Science, or equivalent
4–9 years of experience in RPA / Automation support
Strong hands -on experience with:

UiPath Studio
UiPath Orchestrator
UiPath Action Center
UiPath queues, triggers, assets, and logs

Experience supporting bots in production environments
Working knowledge of SQL for data validation and troubleshooting
Understanding of ITIL processes (Incident, Problem, Change)
Exposure to the healthcare domain is a plus
Ability to work in rotational / night shifts if required
Strong communication and stakeholder management skills

Preferred Certifications:

UiPath Certified Professional (RPA Associate / Advanced)
ITIL Foundation (good to have)

Benefits

Competitive salary and performance -based incentives
Health insurance coverage for employees and dependents
Hybrid work model
Learning & certification support (UiPath and other automation tools)
Career growth opportunities within Hyper Automation practice
Exposure to large -scale healthcare automation programs
Employee recognition and rewards programs

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