Unified Communications Engineer - VOIS-Pune

Perform incident, problem, and root-cause management for P1/P2 issues Opportunity to work with advanced Unified Communications and VOIP technologies in a global enterprise environment. Exposure to highly complex customer networks and cross-functional stakeholder groups. The chance to influence service optimisation and stability through automation and improved monitoring. Participation in global transformation initiatives across multiple markets. Expert-level knowledge of SBC, IP networks, and mobile networks. Strong expertise in Oracle SBC configuration, upgrades, and troubleshooting. Experience in enterprise environment operations and maintenance. Expert knowledge of SIP and RTP protocols and Oracle SBC deployment. Expertise in at least two areas: VOIP, IMS, GSM, LTE. Understanding of virtualisation and cloud computing. Experience working in a multinational environment. English proficiency at B2-C1 level. Desired: knowledge of routing protocols, cloud and signalling standards; scripting proficiency; ITIL understanding; ability to operate in high\u2011pressure environments. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.