Urgently Required OTA Manager for Hospitality Industry at Delhi - ( Job ID - 24161)

Job Description: OTA Manager

Location: Delhi NCR
Industry: Hospitality / Hotels & Resorts
Designation: OTA Manager
Employment Type: Full-Time
Experience Required: 2–4 Years
Salary: ₹35,000–₹50,000 per month, depending on experience and capabilities

Role Summary

A reputed hospitality organization is looking for a
hands-on and experienced OTA Manager to manage online distribution and
day-to-day OTA operations across multiple hotels and resorts.

The ideal candidate should have strong hands-on
experience in managing major Online Travel Agencies (OTAs), including
MakeMyTrip, Goibibo, Booking.com, Agoda, Expedia, and other relevant platforms.

The candidate should be capable of independently managing
rates, inventory, room availability, promotions, OTA listings, bookings, and
performance optimization for multiple properties.

Key Responsibilities

OTA & Online Distribution Management

• Manage
  and maintain major OTA platforms, including:
  
• MakeMyTrip
  
• Goibibo
  
• Booking.com
  
• Agoda
  
• Expedia
  
• Other
  relevant OTA platforms.
  
• Manage
  daily rates, inventory, room mapping, availability, and promotions.
  
• Ensure
  accurate property content, room details, photographs, and listings across
  OTA platforms.
  
• Maintain
  rate parity across different online distribution channels.
  
• Ensure
  optimum OTA visibility and performance.
  

Revenue & Performance Monitoring

• Monitor
  OTA bookings, cancellations, pickup, ADR, occupancy trends, and revenue
  performance.
  
• Monitor
  competitor pricing and recommend suitable rate changes to management.
  
• Identify
  opportunities to improve OTA performance and revenue generation.
  
• Manage
  OTA promotions, special offers, packages, and seasonal campaigns.
  
• Track
  market trends, competitor activities, and OTA performance metrics.
  

Coordination & Operations

• Coordinate
  with reservation teams and property teams regarding inventory, rates,
  availability, and booking requirements.
  
• Coordinate
  with OTA account managers regarding promotions, performance, and
  operational requirements.
  
• Resolve
  OTA extranet, channel, mapping, and listing-related issues.
  
• Ensure
  smooth coordination between OTAs and internal hotel/resort teams.
  

Guest Reviews & Reputation Management

• Monitor
  guest reviews, ratings, and feedback across OTA platforms.
  
• Coordinate
  with relevant teams regarding guest concerns and feedback.
  
• Support
  timely responses and resolution of review-related issues.
  

Reporting & Analysis

• Prepare
  and share weekly and monthly OTA performance reports.
  
• Track
  booking trends, cancellations, revenue, ADR, pickup, and other key
  performance indicators.
  
• Provide
  recommendations for improving OTA visibility, conversion, and revenue.
  

Property Onboarding

• Assist
  in onboarding new hotels and resorts on OTA platforms.
  
• Manage
  new OTA listings, room mapping, content uploads, and required
  documentation.
  
• Coordinate
  with relevant teams to ensure smooth activation of new properties.
  

Candidate Requirements

• 2–4
  years of relevant experience in:
  
• OTA
  Management
  
• Hotel
  Reservations
  
• Online
  Distribution
  
• Hospitality
  E-commerce
  
• Revenue
  / Distribution Operations
  
• Hands-on
  experience managing major hotel OTA platforms is essential.
  
• Strong
  knowledge of:
  
• Rates
  and Inventory Management
  
• Room
  Mapping
  
• Availability
  Management
  
• OTA
  Promotions
  
• Rate
  Parity
  
• OTA
  Listings and Content Management
  
• Knowledge
  of PMS and Channel Manager systems is required.
  
• Experience
  with eZee PMS / Channel Manager will be preferred.
  
• Good
  knowledge of MS Excel and reporting.
  
• Strong
  analytical and numerical skills.
  
• Excellent
  attention to detail and follow-up abilities.
  
• Ability
  to independently manage OTA operations for multiple hotels and properties.
  
• Good
  communication and coordination skills.
  

Desired Skills

• OTA
  Management
  
• Online
  Distribution
  
• Hotel
  Reservations
  
• Revenue
  Monitoring
  
• Rate
  & Inventory Management
  
• Channel
  Management
  
• PMS
  / Channel Manager
  
• eZee
  
• Excel
  & Reporting
  
• OTA
  Promotions
  
• Rate
  Parity
  
• Competitor
  Analysis
  
• Guest
  Review Management
  

Ideal Candidate

The ideal candidate will be a hands-on OTA professional
who can independently manage the day-to-day OTA operations of multiple hotels
and resorts.

The candidate should be capable of ensuring that rates,
inventory, availability, promotions, listings, and bookings are properly
managed and optimized to improve visibility, occupancy, and revenue
performance.

Compensation

• Salary:
  ₹35,000–₹50,000 per month.
  
• Salary
  will depend on the candidate's experience, skills, capabilities, and
  overall suitability.
  
• Opportunity
  to work in a professional and growth-oriented hospitality environment.
  

To Apply

Interested candidates may send their updated CV to [email protected] with the subject line:

"Application for OTA Manager – Delhi NCR"