Number of Applicants
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| Job Title : | Charge Back/Disputes |
| Qualification : | Any Graduates |
| Relevant Experience : | 2 – 4 Years |
| Must Have Skills : | 1. Client support and issue resolution in financial services 2. Strong analytical and problem -solving skills 3. Experience handling out -of -balance, adjustments, rejects, and missing payment issues 4. Proficiency in MS Excel and data analysis 5. Excellent communication and interpersonal skills Attention to detail and accuracy |
| Good Have Skills : | `1. Experience with ACH processing and merchant funding 2. Knowledge of billing systems and reconciliation processes 3. Familiarity with financial compliance standards 4. Experience working in high -volume operational environments |
| Roles and Responsibilities : | 1. Respond to and resolve client out -of -balance requests 2. Handle adjustments, rejects, missing payments, and billing inquiries 3. Perform detailed analysis of funding and ACH -related files 4. Identify, research, and report errors in merchant funding processes 5. Collaborate with internal teams to resolve discrepancies efficiently 6. Maintain accurate documentation of client interactions and resolutions 7. Ensure compliance with company policies and regulatory requirements 8. Contribute to continuous process improvement initiatives |
| Location : | Bangalore |
| CTC Range : | 4 – 5.5 LPA |
| Notice Period : | Immediate Joiner – 30 Days |
| Mode of Interview : | Virtual Round |
| Shift Timing : | Flexible with any shift |
| Mode of Work : | Work from Office |
Black & White
Incorporated in 2006, Black and White Business solutions Pvt Ltd has gradually developed today into a leading provider of manpower for some of the fortune 500 companies for their junior/ middle / senior and executive requirements. At Black and White Business Solutions, our sole job is to find indivi...
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