Help design, build and continuously improve the clients online platform.
Research, suggest and implement new technology solutions following best practices/standards.
Take responsibility for the resiliency and availability of different products.
Be a productive member of the team.
Location: PAN India
Requirements
4-8 Years of total experience with minimum 2+ years of Veeva Vault CRM experience
Experienced Veeva Vault CRM Developer to design, configure, develop, integrate, and support CRM solutions for Life Sciences organizations.
Should have strong expertise in Vault CRM configuration, data migration, integrations, and commercial operations, with a focus on delivering scalable, compliant, and high-quality solutions.
Configure and customize Veeva Vault CRM solutions supporting Sales, Medical, Marketing, and Commercial Operations.
Develop and maintain business processes, workflows, object configurations, data models, and security settings.
Design and implement integrations between Vault CRM and enterprise applications using APIs and middleware platforms.
Participate in requirements gathering, fit-gap analysis, solution design, and technical documentation.
Support data migration and data loading from legacy CRM platforms to Veeva Vault CRM.
Perform unit testing and support System Integration Testing (SIT) and User Acceptance Testing (UAT).
Troubleshoot production issues and provide ongoing application support.
Collaborate with business stakeholders, architects, and cross-functional teams to improve system functionality and user experience.
Follow SDLC, release management, validation, and compliance processes within regulated Life Sciences environments.
Strong hands-on experience with Veeva Vault CRM configuration and development.
Expertise in Vault CRM data models, business process configuration, security, and permission management.
Experience with REST APIs, JSON/XML, SQL, data migration, and enterprise integrations.
Understanding of Salesforce platform fundamentals.
Familiarity with Git, version control, CI/CD concepts, testing, and defect management.
Experience working with Agile delivery methodologies.
Knowledge of Life Sciences processes, including: HCP/HCO Management, Territory Management and Call Reporting, Medical Affairs and Commercial Operations, Sample Management, Regulatory and Compliance Requirements
Experience with Veeva PromoMats, Medical Vault, or the broader Veeva Vault Platform.
Experience with Salesforce Sales Cloud or Service Cloud.
Knowledge of MuleSoft or other integration platforms.
Exposure to data warehousing, data lakes, and analytics integrations.
Experience with global or multi-country CRM rollout and transformation programs.
Familiarity with AI-enabled CRM capabilities and omnichannel engagement solutions.
Experience with CRM platform migration initiatives and commercial data integrations.
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline.
Veeva Vault CRM certifications are preferred.
Salesforce certifications are an added advantage.
Strong analytical, troubleshooting, and problem-solving skills.
Excellent stakeholder communication and collaboration abilities.
Ability to work independently in a global delivery environment.
Strong understanding of regulated Life Sciences processes.
Commitment to quality, compliance, and continuous improvement.
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