Virtual Relationship Manager

We are #hiring for leading #bank for Virtual Imperia- Relationship Manager

Industry #Banking

Candidate must have 2-3yrs+ experience in Telesales (BFSI sales)

Graduation is must

Ctc - max. 9.2Lpa

Location - Hebbal and Jayanagar

Age limit- max upto 35yrs

NEED LOCAL CANDIDATES ONLY

Interested one can dm me with their updated resume on my WhatsApp hidden_mobile

Job Purpose

• To engage regularly with the customers as defined by the contact policy and provide a Consistent & a Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.
• To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs, while keeping a "window' to talk to the bank whenever customer needs.
• Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed.

So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRM also achieves the key performance parameters set.

Job Responsibilities-

• Customer Engagement 
• Achievement of portfolio parameters
• Sales
• Interaction Quality
• Audit and Service Quality
• MIS Reporting