Visa Conversion Officer

What We Expect from You

• Manage and maintain accurate application pipelines and CRM records.
• Support application progression from admission to visa stages.
• Coordinate with agents, students, admissions, and visa teams for timely document collection and processing.
• Monitor application status, track deadlines, and proactively resolve delays.
• Generate pipeline reports and share updates with stakeholders.
• Ensure timely communication of important updates, deadlines, and process changes.

• Deliver excellent support to students and agents throughout the admissions journey.

  What You Should Bring

• Experience in Overseas Education, Admissions, or Student Recruitment.
• Strong understanding of application processing and visa documentation workflows.
• Proficiency in Microsoft Excel (Pivot Tables, VLOOKUP) and CRM systems such as Zoho or Salesforce.
• Excellent verbal and written communication skills.
• Strong attention to detail, multitasking, and problem-solving abilities.
• Ability to work independently and manage multiple priorities.
• Bachelor's degree or equivalent qualification (mandatory).
• Experience with Zoho CRM or Salesforce.

• International education or study abroad exposure.

  Preferred Qualifications

• Experience with Zoho CRM or Salesforce.

• International education or study abroad exposure.