Voice commercial specialist

Manage the transfer of International Carrier Voice deal data into the Telarix Contract Simulator module, produce Deal Summaries and complete Deal True-ups, ensuring best in class data integrity through sustainable and repeatable processes. Key accountabilities and decision ownership : Transfer International Carrier Voice deal data into the Telarix Contract Simulator (CS) template accurately to prepare it for upload into Telarix or create a User Interface (UI) change sheet to identify data changes in an existing deal Produce Deal Summaries based on the deal data provided Identify and trouble shoot issues with CS downloads, uploads and template, and if needed, open tickets with Telarix for resolution Complete Deal “True-Ups” mid-term and once deals have ended to determine actual deal performance Based on understanding of system, provide inputs for operating model improvement Perform acceptance testing on behalf of commercial team if required. Report to line manager regularly for progress updates and issues, if are any Support Market Managers and Billing Operations Managers in trouble-shooting and issue resolution activities relating to the CS completion, Deal Summary and Deal True-up activities. Knowledge of International Wholesale Voice business processes / traffic flows and associated terminology Highest level of expertise using advanced Excel functionality Strong knowledge of Telarix routing, contract and reporting modules Experience in driving improvements to complex process flows BA, Bsc, B Eng. India: VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees' growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion, Top 50 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we'll be in touch!