WalkMe Consultant (SAP Certified)

Role Overview

We are seeking an experienced WalkMe
Consultant with 3 to 5 years of relevant experience in Digital Adoption
Platforms (DAP), particularly WalkMe, and a strong background in SAP
implementations. The ideal candidate must be an SAP Certified Consultant with hands -on experience in designing, developing, and deploying WalkMe
solutions across SAP environments (SAP ECC / S/4HANA / SuccessFactors / Ariba,
etc.).

The role involves driving digital adoption.
Initiatives, improving user experience, and ensuring seamless system adoption
across enterprise SAP landscapes.

Key Responsibilities

• Design, build, and deploy WalkMe solutions including Smart
  Walk -Thrus, Launchers, ShoutOuts, SmartTips, and Surveys.
  
• Collaborate with SAP functional teams (MM, SD, FICO, Ariba,
  SuccessFactors, etc.) to understand business processes and user pain
  points.
  
• Implement WalkMe solutions within SAP environments such as:
  
• SAP S/4HANA
  
• SAP ECC
  
• SAP SuccessFactors
  
• SAP Ariba
  
• Conduct user journey mapping and digital adoption strategy
  planning.
  
• Configure WalkMe Editor and manage deployments across
  environments (Dev, QA, Prod).
  
• Perform testing, troubleshooting, and performance optimization
  of WalkMe implementations.
  
• Analyze user behavior using WalkMe Insights and provide
  actionable recommendations.
  
• Support change management and training initiatives during SAP roll outs and upgrades.
  
• Ensure governance, documentation, and best practices for WalkMe
  content lifecycle management.
  
• Work closely with stakeholders including IT, business users,
  and process owners.