Warden / Ops Executive

1. Job Description – Warden / Ops Executive

️ Food & Accommodation provided by the company
Rotational shifts with 1 weekly off

Location- Banglore

Role Summary

The Warden is responsible for day-to-day hostel operations execution, ensuring student safety, discipline, and service delivery as per SOPs.

Key Responsibilities

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  Attendance & Leave Management

  
  




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  Take daily attendance and update systems/registers

  
  


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  Track absentees, late entries, and leave movements

  
  


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  Ensure strict adherence to app-based leave system

  
  




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  Student Support & Engagement

  
  




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  Act as first point of contact for students

  
  


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  Conduct regular student interactions and capture feedback

  
  


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  Support onboarding, room allotment, and daily student needs

  
  




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  Complaint & Ticket Handling

  
  




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  Log complaints accurately in the system

  
  


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  Coordinate with HK, R&M, and Security teams

  
  


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  Ensure closure confirmation from students

  
  




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  Room Audits & Compliance

  
  




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  Conduct daily room audits (hygiene, safety, assets)

  
  


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  Raise tickets for issues identified

  
  




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  Parcel & Records Management

  
  




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  Manage parcel entries and handovers

  
  


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  Maintain operational registers and reports

  
  




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  Health & Emergency Support

  
  




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  Identify unwell students and provide first-level assistance

  
  


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  Coordinate hospital visits and maintain health records

  
  

Eligibility Criteria

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  0–2 years experience in hostel, hospitality, or customer service roles

  
  


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  Strong interpersonal and problem-solving skills

  
  


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  Willingness to work in shifts