Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.
Job Overview
A Warehouse Manager is responsible for overseeing the entire warehouse operation, ensuring efficient storage, movement, and distribution of goods. The role focuses on productivity, safety, cost control, and team management.
Key Responsibilities
Warehouse Operations Management
Plan, organize, and control warehouse activities like:
Receiving
Storage
Picking, packing
Dispatch
Ensure optimal utilization of space, equipment, and workforce
Monitor inventory flow and minimize stock discrepancies
Coordinate with transport, procurement, and customer service teams
Team Leadership & Workforce Management
Recruit, train, and supervise warehouse staff
Allocate tasks, schedule shifts, and track performance
Coach and motivate employees to improve productivity
Ensure proper staffing levels based on workload
Inventory & Stock Control
Maintain accurate inventory records using WMS
Conduct cycle counts and audits
Investigate and resolve inventory discrepancies
Ensure proper labeling, storage conditions, and FIFO/FEFO compliance
Safety, Regulatory Compliance & Quality
Enforce workplace safety standards and procedures
Ensure compliance with local, federal, and company regulations
Maintain quality standards for handling and storage
Ensure compliance with:
Local safety regulations
Client-specific safety standards
Internal company protocols
Drive zero-incident culture
Conduct regular safety training, audits and safety drills
Shipping & Receiving Oversight
Ensure goods are:
Received accurately
Stored properly
Dispatched on time
Monitor order accuracy and delivery timelines
Resolve issues like damages, delays, or incorrect shipments
Cost & Performance Management
Monitor warehouse KPIs such as:
Productivity
Order accuracy
Turnaround time
Implement cost control measures to improve profitability
Optimize labor and operational expenses
Equipment & Facility Management
Ensure proper maintenance of warehouse equipment (forklifts, racks, etc.)
Safeguard company assets
Maintain warehouse infrastructure and housekeeping standards
Ensure uptime of:
MHE (forklifts, reach trucks, etc.)
Warehouse infrastructure
Coordinate with vendors for maintenance
Cross-functional Coordination
Work closely with:
Transportation teams
Procurement
Customer service
Align warehouse activities with overall supply chain strategy
Required Skills and Competencies
Technical Skills
Warehouse Management Systems (WMS)
Inventory management techniques
Data analysis and reporting
Leadership Skills
Team management and motivation
Conflict resolution
Decision-making and problem-solving
Operational Skills
Process optimization
Cost control
Planning and scheduling
Qualifications
Bachelor’s degree in Logistics, Supply Chain, or related field
8–12 years in warehouse / contract logistics
3–5 years in leadership role managing full warehouse
Experience in 3PL / multi-customer environments strongly preferred
Physical & Work Requirements
Ability to work in warehouse conditions (standing, lifting, moving items)
Comfortable with operational demands and shift work
Hands-on involvement in warehouse floor activities
KPIs for Warehouse Manager
Inventory accuracy
Order fulfilment cycle time
On-time dispatch rate
Labor productivity
Safety incident rate
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Recruitment Agency Policy:
At Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details. Where recruitment support is required, we will engage trusted partners through a formal written agreement. We will not be liable for be liable for any associated placement fees for any CVs received without such an agreement. We appreciate your cooperation in respecting this policy.
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