WEBMETHODS MIDDLEWARE SUPPORT ENGINEER

## Join Us\n\nVOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology \u0026 Transformation. \nAs the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. \nWe work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. \n#VOIS #BeUnrivalled #CreateTheFuture\n\n## About this Role\n\nWe are seeking a skilled webMethods professional with 4\u20137 years\u2019 experience across Software AG webMethods middleware products, Linux/UNIX administration, and SQL, with strong capability in deployment, administration, monitoring, and troubleshooting. The individual will support integration platforms and related components (including Integration Server, MWS, Trading Networks and Broker), ensuring stable operations, secure configurations, effective CI/CD deployments, and timely incident resolution within production environments.\n\n## What you\u2019ll do\n\nDeploy and manage Integration Server (IS) packages, including scheduler and trigger configuration (create/update/delete), clients, ACL roles and groups. \nAdminister and support Trading Networks, Broker administration, and MWS administration including configuration, security and access control. \nPerform server start/stop activities, platform monitoring, and console administration for IS and MWS, with strong Linux/UNIX operational ownership. \nTroubleshoot platform and integration issues using Software AG Designer debugging and server log analysis. \nSupport database-related troubleshooting using SQL during script execution and integration failures. \nConfigure and maintain adapters including JDBC, SAP and Salesforce adapters. \nSupport BPMS deployments and monitoring activities. \nDrive deployments using Jenkins and follow CI/CD practices for reliable releases. \nWork with and support additional webMethods components such as Mediator, CentraSite, DMZ and MFT where applicable. \nManage cluster environments including administration of Terracotta servers. \nInstall and manage certificates, including renewals, keystores and related security configuration. \nInstall and maintain IS and MWS products, including applying fixes via Update Manager and Command Central. \nApply JVM concepts to support performance, stability and troubleshooting in middleware environments. \nUse operational tools such as PuTTY and WinSCP/FileZilla for remote administration and file transfer. \nUse service management and delivery tools such as BMC Remedy, HP ALM and Azure DevOps as part of support and change processes. \nUse monitoring/observability tooling (e.g., Grafana) where available to support proactive monitoring and incident prevention.\n\n## Who you are\n\n4\u20137 years of experience working with webMethods middleware products, alongside Linux/UNIX and SQL. \nHands-on experience with webMethods deployments, administration and security configuration (IS packages, schedulers, triggers, ACLs, groups, keystores, certificate renewal). \nWorking knowledge of Trading Networks, Broker, and MWS administration including access control and configuration management. \nConfident debugging using Software AG Designer and interpreting server logs to diagnose and resolve issues. \nProficient with Linux/UNIX administration and comfortable operating production middleware environments. \nGood knowledge of JDBC, SAP and Salesforce adapters. \nExperience supporting BPMS deployment and monitoring. \nExperience with Jenkins-based deployments and understanding of CI/CD processes. \nFamiliarity with Mediator, CentraSite, DMZ, MFT and clustered environments (including Terracotta) is beneficial. \nComfortable with certificate installation and ongoing certificate management. \nWorking knowledge of JVM concepts relevant to middleware stability and performance. \nTooling experience with PuTTY, WinSCP/FileZilla, BMC Remedy, HP ALM and Azure DevOps; exposure to Grafana or similar monitoring tools is an advantage.\n\n## Not a perfect fit?\n\nConcerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.\n\n## What\u0027s in it for you\n\n * Opportunity to work on enterprise-grade middleware and integration platforms supporting critical services.\n * Hands-on exposure to a broad Software AG webMethods stack, including deployment automation and platform security.\n * Experience operating production environments with modern CI/CD practices and operational tooling.\n * A collaborative environment that values reliable delivery, continuous improvement, and effective incident resolution.\n\n\n\n## What skills you will learn\n\n * Deeper expertise in secure middleware operations, including certificates, keystores, access control and platform hardening.\n * Improved troubleshooting approaches across middleware, adapters, databases and JVM-related issues.\n * Enhanced CI/CD deployment practices using Jenkins and integrated delivery toolchains.\n * Stronger operational maturity across monitoring and observability, including practical use of dashboards and alerts (where applicable).\n\n\n\n## VOIS Equal Opportunity Employer Commitment\n\nVodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.\n\n## Join Us\n\nAt Vodafone, we\u2019re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it\u0027s our human spirit, together with technology, that empowers us to achieve this. \nWe challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. \nWith us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.\n\n## Alert\n\nApply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.\u201d #JDEnhancedByTARA\n\n## Follow us on social media and #StayConnected\n\n * LinkedIn: https://www.linkedin.com/company/vois/\n * Facebook: https://www.facebook.com/voisglobal\n * Instagram: https://www.instagram.com/voisglobal/\n * You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2\n\n\n