Wintel Engineer L2 / Datacenter Operations

Role Overview:

We are looking for an experienced Wintel L2 Engineer with strong hands-on expertise in Windows Server, Active Directory, VMware/Hyper-V, Backup & Recovery, and Datacenter Operations. The candidate should be able to handle infrastructure operations independently, L2 troubleshooting, incidents, changes, maintenance activities, and OEM/vendor coordination.

Key Responsibilities:

• Administer and troubleshoot Windows Server 2016/2019/2022 environments.
  
• Manage Active Directory, Group Policy, DNS/DHCP, AD replication, authentication and Domain Controllers.
  
• Perform server health checks, performance troubleshooting, patching, hardening, upgrades and decommissioning.
  
• Administer VMware/Hyper-V hosts, clusters and VMs; perform provisioning, migration, troubleshooting and maintenance.
  
• Manage and monitor enterprise backup environments, including backup jobs, restores, retention and recovery testing.
  
• Support DC/DR operations, DR drills, failover/failback and recovery activities.
  
• Perform datacenter operations, including rack & stack, physical server installation/decommissioning and hardware troubleshooting.
  
• Troubleshoot CPU, memory, disks/SSD, RAID, PSU, NIC, HBA/FC and server hardware issues.
  
• Coordinate with Dell, HPE, Lenovo and other OEM/vendor teams for hardware replacement and technical issues.
  
• Monitor infrastructure, respond to alerts and resolve L2 incidents within SLA.
  
• Execute approved changes, patching and planned maintenance activities.
  
• Perform RCA for major/recurring incidents and maintain technical documentation.
  
• Use PowerShell for troubleshooting and basic automation.
  

Required Skills:

• Windows Server 2016/2019/2022
  
• Active Directory & Group Policy
  
• AD Replication, DNS/DHCP, Kerberos & authentication
  
• VMware and/or Hyper-V
  
• VM provisioning, migration & troubleshooting
  
• Enterprise Backup & Restore
  
• Datacenter / DC-DR Operations
  
• Physical Server Hardware & RAID
  
• SAN/NAS fundamentals
  
• PowerShell
  
• Monitoring & ITSM / Incident / Change Management
  
• OEM/vendor coordination
  

Good to Have:

• VMware vCenter/ESXi
  
• Veeam / Commvault / NetBackup
  
• Microsoft Failover Clustering
  
• Dell/HPE/Lenovo server administration
  
• iDRAC / iLO
  
• Fibre Channel / SAN
  
• WSUS / Patch Management
  
• Azure/GCP fundamentals
  
• AD Migration / Certificate Services
  
• Disaster Recovery & Windows Server Hardening
  
• ITIL / VMware VCP / Microsoft / Backup certifications