Workday Absence Functional Expert

Candidate profile

• At least 4 years of experience in maintaining the Workday Absence module configuration, tenant setup and BPs definitions.
  
• Expertise in configuring leave of absence, time off plans, eligibility for absence types, accruals, absence calendars, work schedules, notifications, approval workflows.
  
• Experienced with mass uploads using EIBs, mass operations management (MOM) task, purging data, calc fields, and migrating configurations between tenants.
  
• Have a good understanding of HR processes and worker data.
  
• Knowledge of at least one other Workday module, such as HCM, Benefits, Compensation, Reporting, Onboarding, Security, Talent, Recruiting or Payroll (for Canada and the UK).
  
• Skilled in resolving complex issues, recommending solutions, and assessing dependencies on Workday functionalities and interfaces.
  
• Good understanding of core ITIL processes (Incident Management, Change Management, Problem Management, etc.) and information security and data protection standards
  
• Experience in customer support using ticketing systems; knowledge of SLAs and support KPIs
  
• Extensive stakeholder management skills and excellent communication skills
  
• Demonstrate an understanding of business operations within a large multinational organization, including factors such as time zone variations, cultural diversity, and collaboration among team members across multiple locations.
  
• Completed Workday training and earned PRO/Partner Certification in the area of expertise
  
• Works well alone or with a team
  
• Fluent in English