Workday & Dayforce Subject Matter Expert

Summary

Responsibilities

• Design and execute advanced exception handling protocols to resolve complex system discrepancies and ensure continuous operational stability.
  
• Architect and maintain sophisticated integration patterns that connect Workday and Dayforce with external enterprise applications.
  
• Collaborate closely with Identity and Access Management (IAM) teams to align user provisioning strategies with organizational security policies.
  
• Serve as the primary liaison between HR, IAM, and application support teams to coordinate cross-functional initiatives and resolve inter-departmental dependencies.
  
• Develop and enforce comprehensive documentation standards and governance frameworks to ensure audit readiness and system transparency.
  
• Manage end-to-end integration lifecycles for both Workday and Dayforce, ensuring data synchronization and process alignment.
  
• Oversee the management of HR data and the entire worker lifecycle, from onboarding to offboarding, ensuring accuracy and compliance.
  
• Lead identity provisioning activities, ensuring that user access rights are granted, modified, or revoked in accordance with security best practices.
  

• Proven expertise in Exception Handling methodologies within enterprise HR systems.
  
• Deep understanding of Integration Patterns specific to cloud-based HR and payroll solutions.
  
• Demonstrated ability to collaborate effectively with IAM and cross-functional technical teams.
  
• Strong coordination skills for managing interactions between HR, IAM, and Application support groups.
  
• Proficiency in creating and maintaining high-quality documentation and adhering to governance standards.
  
• Extensive hands-on experience with Workday and Dayforce integration ecosystems.
  
• In-depth knowledge of HR data structures and the management of the worker lifecycle.
  
• Skilled in Identity Provisioning processes and security protocol implementation.