Workforce Analytics Lead

Responsibilities: 

• Develops and maintains standard reports using data from multiple sources. 

• Analyzes financial, HR, and operational efficiency data to identify areas of improvement and provides insights to stakeholders. 

• Creates meaningful visualizations and dashboards to drive informed decision-making utilizing tools such as Power BI, Excel and SQL. 

• Assists with data validation, testing, and reporting to ensure data accuracy and completeness. 

• Conducts regular audits to ensure data integrity and security. 

• Communicates findings and recommendations to stakeholders in a clear and concise manner. 

• Extracts and manipulates data from various systems and databases as needed.  

• Identifies relationships and trends in data to uncover insightful findings and perform root cause analysis. 

• Identifies data gaps and develops methods and processes to gather missing data, working closely with various business stakeholders. 

• Owns the end-to-end process of data gathering, tracking, quality checks, monitoring, and reporting. 

Required Skills: 

• Strong background in financial and HR metrics analysis (e.g. Revenue, Gross Margin, Attrition, CSAT, NPS, ESS, Sales targets, etc). 

• Proficient in data analysis and visualization tools such as SQL, Tableau, or Power BI. 

• Advanced Excel skills (e.g. Pivot tables, xlookup, vlookup, complex formulas, etc). 

• Experience working with complex data sets and relational databases. 

• Strong analytical skills with the ability to interpret complex data and identify key trends and insights. 

• Strong attention to detail and problem-solving skills. 

• Ability to work independently and as part of a team. 

• Knowledge of programming languages such as SQL, Python, or R is a plus. 

• Excellent communication skills, both written and verbal, with the ability to effectively collaborate with stakeholders at various levels. 

• Ability to work independently, taking ownership of projects and driving them to completion. 

• Ability to excel in a highly matrixed organization. 

• Exceptional organizational and time management skills. 

Education and Experience:   

• Bachelor's degree in Business Administration, Computer Science, Finance, Human Resource Management, or a related field. 

• 7+ years of relevant experience in financial and human resources metric analysis and Power BI dashboard reporting.