Workforce Operations Administrator

Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. 

We’ve been awarded: Innovation Partner of the Year Winner 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. 

As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve seen significant growth across our practices and our Digital, Data and Cloud team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. 

As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve seen significant growth across our practices and our Digital, Data and Cloud team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. 

We’re looking for a proactive and detail-oriented Workforce Management Administrator to join our dynamic team. As a Workforce Management Administrator, you’ll help us plan by reviewing incoming resource requests, assessing whether they’re likely to become active roles, and making smart use of our internal talent pool—especially those currently on the bench. You’ll work closely with People Partners and business leaders, providing clear data, insights, and recommendations that support better decision-making and help us deploy talent effectively across the organisation.

Key Responsibilities

Resource Request Assessment

• Review and triage all incoming resource requests from business units.
• Assess the probability of requests converting into approved vacancies based on historical data, business context, and pipeline trends.
• Liaise with Finance, Talent Acquisition, and People Partners to validate demand and align with workforce plans.

Internal Talent & Bench Management

• Maintain an up-to-date view of internal talent availability, including employees on the bench, returning from leave, or nearing project completion.
• Match available talent to open or anticipated roles, supporting redeployment and internal mobility.
• Collaborate with Talent Development and People Partners to identify skill gaps and upskilling opportunities.

Workforce Planning & Reporting

• Support the creation and maintenance of workforce plans, headcount trackers, and capacity models.
• Produce regular reports and dashboards on resource demand, fulfilment rates, bench utilisation, and vacancy conversion.
• Provide insights and recommendations to inform hiring decisions and workforce strategy.

Operational & Systems Support

• Ensure accurate data entry and maintenance in workforce planning tools and HR systems.
• Support system enhancements, testing, and process documentation related to workforce management.
• Act as a point of contact for queries related to resource planning, internal availability, and scheduling.

Skills & Experience

Essential:

• Experience 4+ in workforce planning, resource management, or HR operations.
• Strong Excel and data analysis skills and experience with workforce planning tools (Kantata)

Desirable:

• Familiarity with internal talent marketplaces or skills-based workforce planning.
• Change management and operational transformation experience

Personal Attributes

• Analytical & Insightful: Able to interpret data and trends to inform decisions.
• Commercially Aware: Understands business drivers and how workforce planning impacts delivery and cost.
• Proactive & Inquisitive: Seeks out information, asks the right questions, and anticipates future needs.
• Collaborative: Works effectively across People, Finance, and Delivery teams.
• Organised & Reliable: Manages multiple priorities with accuracy and attention to detail.
• Discreet & Ethical: Handles sensitive workforce data with integrity and confidentiality.

Why Version 1?

At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability.

• Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits.
• Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme.
• Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance.
• Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme.
• Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies.
• Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat.
• Reward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform.
• Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.

And many more exciting benefits… drop us a note to find out more.