Workplace Technical Services Assistant Manager

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Workplace Technical  Assistant Manager - Job Description

Position Overview

The Technical Facility Assistant Manager supports the day-to-day operations and maintenance of commercial real estate facilities, ensuring optimal building performance, tenant satisfaction, and asset value preservation.

Key Responsibilities

Operations Management

• Assist in overseeing daily facility operations including HVAC, electrical, plumbing, and life safety systems
• Support preventive maintenance programs and vendor management
• Coordinate with building engineers and maintenance staff
• Monitor building automation systems (BAS) and energy management systems

Technical Support

• Conduct regular building inspections and equipment assessments
• Troubleshoot mechanical, electrical, and plumbing issues
• Review and approve work orders and maintenance requests
• Ensure compliance with building codes, safety regulations, and environmental standards

Tenant Relations

• Respond to tenant service requests and concerns
• Coordinate tenant improvements and move-in/move-out activities
• Maintain positive tenant relationships through proactive communication
• Support lease administration and space planning initiatives

Project Coordination

• Assist with capital improvement projects and renovations
• Manage vendor relationships and contractor oversight
• Support budgeting and cost control initiatives
• Coordinate emergency response procedures

Required Qualifications

Education & Experience

• Bachelor's degree in Engineering, Facility Management, or related field preferred
• 2-3 years of commercial real estate or facility management experience
• Technical background in building systems and operations

Technical Skills

• Knowledge of HVAC, electrical, plumbing, and life safety systems
• Familiarity with building automation systems and energy management
• Understanding of building codes and safety regulations
• Project management capabilities

Core Competencies

• Strong problem-solving and analytical skills
• Excellent communication and interpersonal abilities
• Detail-oriented with strong organizational skills
• Ability to work independently and manage multiple priorities
• Customer service focus

Preferred Qualifications

• Professional certifications (FMP, SFP, LEED AP)
• Experience with computerized maintenance management systems (CMMS)
• Knowledge of sustainability and energy efficiency practices
• Previous experience in Class A commercial office buildings

This role offers excellent opportunities for career advancement within JLL's integrated facilities management platform, working with industry-leading technologies and best practices in commercial real estate.

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.