Xactly Administrator

Hungry, Humble, Honest, with Heart.

The Opportunity

We are looking for a skilled and experienced Sales System Analyst - Xactly Connect to join our rapidly expanding team. In this role, you will be responsible for supporting the global sales operations organization by managing and optimizing our Xactly sales compensation systems, specifically focusing on Xactly Connect and data integrations. You will serve as the subject-matter expert for Xactly maintenance, ETL (Extract, Transform, Load) processes, and system implementation, with additional support for our Adaptive Insights Quota Planning System.

About the Team

You will be a key part of the Sales Compensation team, reporting directly to the Manager of Sales Compensation.

Travel: There are no travel requirements for this role, as it primarily focuses on remote engagement with internal clients and system infrastructure.

Your Role

• As our Xactly Connect Administrator, you will act as the bridge between our business requirements and our technical data pipelines. Your primary responsibilities will include:
• Data Integration & Administration: Build, monitor, and maintain data pipelines using Xactly Connect to ensure seamless data flow between our source systems (CRM, HRIS, ERP) and Xactly Incent.
• System Configuration: Plan, review, and revise configurations and customizations to meet evolving business, compensation, and operational needs.
• Troubleshooting & Maintenance: Actively troubleshoot intermittent data errors, integration failures, and break/fix issues. Maintain user permissions and role access across the systems.
• Business Analysis: Analyze complex business requirements and translate them into effective and efficient system configurations and SQL queries.
• Special Projects & Support: Work on process improvements, automation, and system training. Respond to inquiries from the sales team regarding data accuracy and compensation in a timely manner.
• Cross-System Support: Perform additional tasks related to the administration of Xactly Incent and Adaptive Insights as needed.

What You Will Bring

• Technical Experience: Proven experience using, implementing, and administering Xactly Connect and Xactly Incent. (Experience with Adaptive Insights is highly preferred).
• Technical Proficiency: Advanced proficiency with SQL (crucial for Xactly Connect data transformations) and Excel.
• Education: Bachelor’s degree in Business, Information Systems, Computer Science, or a related area of study.
• Industry Experience: 2–5 years of experience in sales compensation, sales operations, or sales data administration.
• Work Style: Well-organized, highly detail-oriented, and capable of multitasking effectively with moderate supervision.
• Communication: Excellent verbal and written communication skills, with the ability to explain technical data concepts to non-technical sales stakeholders.

Work Arrangement

Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. In locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. Workplace type may vary based on location and team requirements. Please speak with your recruiter for details. Additional team-specific guidance and norms will be provided by your manager.

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