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Understanding of business requirements and use cases
- Applying best practices on Zoho CRM, Desk, Project, Creator, and other relevant Zoho Applications to derive the best outcomes for our clients.
- Documenting and summarizing client requirements and feedback.
- Maintain Project milestones
- Discussing and allocating work to the development team
- Certain levels of team management will also be involved.
Configuration of core Zoho Applications like CRM, Desk, Creator, Project, Campaign, etc
- Creation of reports and dashboards on all Zoho Apps, including Zoho Analytics.
Preferred Skills
- Configuration on Zoho CRM, Desk, Project, Creator, Zoho Form, Zoho Survey
- Workflow / Custom Functions / Blueprint Configuration on Zoho
- Understanding of Business Processes
- Excellent Communication Skills
- Very Good with creating reports and dashboards on Zoho Analytics.H88up
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