Zonal EBO Operations Executive

As a Zonal EBO Operations Executive, you will be responsible for overseeing the day-to-day operations of our kiosk locations, ensuring smooth functioning, achieving sales targets, and providing exceptional customer service. Your role will involve managing a team of Beauty Advisors, maintaining stock and inventory levels, expanding our EBO (Exclusive Brand Outlet) presence, and fostering strong relationships with franchisees, investors, and partners.

Key Responsibilities :

1. Team Management : Lead and motivate a team of Beauty Advisors to achieve sales targets, provide excellent customer service, and uphold brand standards.

2. EBO Expansions : Identify opportunities for opening new Exclusive Brand Outlets and coordinate with relevant stakeholders to execute expansion plans.

3.  Stock and Inventory Management: Oversee stock levels, ensure timely replenishment, and minimize stock losses through effective inventory management practices.

4.  Setting Targets and Objectives: Develop and implement sales targets, performance goals, and operational objectives for the kiosk locations in alignment with overall business objectives.

5.  Team Building:  Foster a positive work environment conducive to teamwork, collaboration, and personal development among team members.

6.  Replacement Hiring of Beauty Advisors: Conduct recruitment activities to fill vacant Beauty Advisor positions, ensuring the selection of qualified candidates who fit the brand culture.

7.  Performance Analysis: Regularly evaluate the performance of kiosk locations and Beauty Advisors, analyze sales data, and implement corrective measures as needed to drive improvement.

8.  Franchisee, Investor, and Partner Relations:  Cultivate strong relationships with franchisees, investors, and business partners, addressing their concerns, providing support, and ensuring alignment with the company's vision.

Requirements:

- Bachelor's degree in Business Administration, Marketing, or related field.

- Proven experience in retail management, preferably in the beauty industry.

- Strong leadership and team management skills with the ability to inspire and motivate others.

- Excellent communication and interpersonal skills for building relationships with stakeholders.

- Sound analytical abilities for performance analysis and decision-making.

- Demonstrated proficiency in stock and inventory management.

- Ability to work under pressure and adapt to changing circumstances in a fast-paced environment.

- Prior experience in franchise management or partnership development is desirable.

- Willingness to travel as needed to oversee kiosk locations and engage with stakeholders.