Zonal Head - Ops & BD

Responsibilities & Key Deliverables

1. Regional Operations Leadership

• Oversee operations across 5–10 hubs


• Ensure high machine uptime, utilization, and service quality across all hubs


• Drive standardization of processes, SOPs, and service delivery


• Monitor operational KPIs and implement continuous improvements

2. Team Leadership & Capability Building

• Lead and manage Hub Managers, ensuring high performance and accountability


• Set clear targets and regularly review business and operational metrics


• Coach, mentor, and develop Hub Managers into strong business leaders


• Build a culture of ownership, execution, and problem-solving

3. Entrepreneur Network Performance

• Ensure effective management of 125–250 entrepreneurs across hubs


• Drive high engagement, retention, and business success of entrepreneurs


• Identify gaps in capability and address through structured interventions

4. Business Development & Expansion

• Drive entrepreneur acquisition strategy across the zone


• Identify and prioritize high-potential geographies for expansion


• Work with Hub Managers to ensure timely onboarding of new entrepreneurs


• Build local ecosystems through partnerships, referrals, and networks

5. Demand Generation & Market Growth

• Own revenue and demand generation targets for the zone


• Ensure effective execution of:




• Field demonstrations


• Local marketing and branding activities


• Campaigns and partnerships




• Drive localized growth strategies tailored to each hub/market

6. Digital & Marketing Enablement

• Ensure adoption of digital tools and platforms across hubs


• Drive effectiveness of social media and online campaigns


• Monitor campaign ROI and optimize for better reach and conversions

7. Strategic Planning & Insights

• Analyze data across hubs to derive insights on:




• Demand patterns


• Entrepreneur performance


• Machine utilization




• Provide actionable inputs to leadership on scaling strategy


• Identify risks and proactively solve operational bottlenecks

Experience

10–15 years of experience

Industry Preferred

Agri-tech / farm machinery / rural business

FMCG / rural distribution

Startups scaling field operations

Qualifications

• Bachelor’s degree in [Agriculture / Engineering / Business / Related Field]


• MBA preferred (optional)

General Requirements

• Strong leadership and team management skills (multi-layer teams)


• Proven experience in operations + business development


• Ability to scale rural / distributed business models


• Data-driven decision-making and analytical thinking


• Strong stakeholder management (internal + field ecosystem)


• High ownership, execution focus, and resilience

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