Zonal Manager

Zonal
Manager – Community Outreach, Sales & Business Growth

Role Purpose

To drive zonal business growth, community
outreach, camp productivity and sales performance while ensuring effective team
management, financial discipline and ethical, quality eye-care services.

Key
Responsibilities

·  Prepare and execute monthly and quarterly zonal
plans with clear targets for camps, screenings, spectacle sales, revenue and
collections.

·  Plan productive eye camps and manage the complete
patient journey—from mobilisation and screening to referral, spectacle orders,
delivery and follow-up.

·  Generate new business through schools, institutions,
employers, hospitals, NGOs, local partners and referral networks.

·  Lead, deploy, coach and monitor outreach and field
sales teams; review daily activities and improve individual and team
productivity.

·  Build strong relationships with community leaders,
government bodies, healthcare providers and institutional clients.

·  Monitor budgets, field expenses, collections,
inventory and sales performance; ensure proper reconciliation and approvals.

·  Maintain accurate daily MIS, camp reports, lead
pipeline and performance dashboards; submit weekly and monthly reviews.

·  Ensure patient service quality, clinical referral
protocols, data accuracy, team discipline and compliance with Care Netram
policies.

Key Performance
Indicators (KPIs)

Achievement of revenue and collection
targets; camps and patients screened; screening-to-spectacle conversion; camp
productivity and cost; team performance; new institutional partnerships;
expense and stock control; reporting accuracy and patient feedback.

Required Skills
& Candidate Profile

·  3–5 years’ experience in field sales, business
development, healthcare, optical retail, diagnostics, FMCG or community
outreach; team-handling experience preferred.

·  Strong business development, sales, negotiation,
planning, leadership and problem-solving skills with a target-oriented
approach.

·  Proficiency in MS Excel / Google Sheets and digital
reporting; ability to analyse sales and operational data.

·  Willingness to travel extensively and work in field
conditions; proficiency in relevant local languages preferred.

Authority &
Performance Expectations