Application Management Lead

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind, and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

Wealth Management:

BNP Paribas Wealth Management is an award-winning global private bank providing wealth management services including investment management, financing and wealth planning solutions. For close to 160 years, BNP Paribas Wealth Management has been committed to protecting clients’ wealth and helping them to manage and transfer their legacy. BNP Paribas Wealth Management deliver a tailor-made experience with outstanding attention to detail and expertise across the BNP Paribas Group. BNPP WMIS is a function of BNP Paribas Wealth Management Business. Its missions have been formalized at two different levels:
- Manager of the Information System on behalf of the Business for Wealth Management International activities.
- Partner and IT assets provider for Domestic Sites.

Job Title:

IT Application Management Lead

Date:

May 2024

Department:

Practices

Location:

Singapore/Chennai

Business Line / Function:

Wealth Management

Reports to:

(Direct)

NA 

Grade:

(if applicable)

NA

(Functional)

Number of Direct Reports:

NA

Directorship / Registration:

NA

Position Purpose

The main mission of the of Application Management within Practices is to work in close cooperation with Application Owners in each Domain/ Division to:

·       Establish Application management framework and procedures for all WMIS registered applications.

·       Strengthen the weaknesses in WMIS Application management.

·       Define an adequate monitoring & reporting process to ensure that WMIS referential (MAP, SNOW CMDB) information’s are up-to-date and aligned with its respective Technical Architecture Diagram by the respective Application Owners and adherence to the best practices established by WMIS Application Management.

·       Enforce standards, guidelines, and processes for maintaining new and existing applications following ITG & WMIS principles.

·       Establish an application life cycle process from procurement to disposal.

·       Ensure that detailed documentation of Application management procedures is maintained and available and promote knowledge sharing and training within the teams.

·       Manage Quarterly Asset Review with Sponsors & IT stakeholders.

·       Take ownership of WMIS Application Management tool (MAP) and ensures the reliability and comprehensiveness of the application’s information and ownership.

·       Continuously evaluate and improve IT processes and procedures based on performance metrics and user feedback.

Responsibilities

The IT Application Management Lead of Practices carries out the following activities:

·        Application Management

o   Write guidelines, best practices, and processes for industrialization.

o   Provide training or coaching to all Division’s Application Owners on the industrialized guidelines, best practices and processes.

o   Enforce guidelines, best practices and processes to all divisions of WMIS.

o   Monitor, analyze and identify ways to enhance the applications efficiency, opportunities to reduce costs without compromising quality.

o   Produce consolidated report on applications introduced by vendors to have a global view on Security Vulnerability, incidents backlog, scheduled maintenance and upgrades, SLA and vendor support.

o   Publish a checklist to Application Owners in compliance with WMIS Application Selection Principles.

·        Quarterly Asset Review

o   Work with Application Owners/ Application Managers to ensure that respective applications up-to-date information are reflected correctly in the QAR such as: Obsolescence, ASC, Security Vulnerability, Architecture NCs, Applications Knowledge, Testing maturity and CI/CD maturity.

o   Produce periodic reports to ADM management and sponsors on the current status and visions of all the applications reflecting the QAR data.

·        Promote Community

o   Promote open communication within Application Owners community to share knowledge, evaluate and identify areas for improvement in our Application Management processes.

o   Work closely with Practices, S&A and WM Security for consistencies of policies and processes.

o   Provide input to Dev Practices & Test Practices on the various action plans emerging from the respective practices that may impact the related applications.

o   Provide KPIs on the usage of MAP and ensure that the respective Application Owner provide the inputs periodically.

Technical & Behavioral Competencies

Functional knowledge

Minimum Proficiency Level

General knowledge about Wealth Management banking

Medium (at least 2 years’ experience)

Ability to create Architecture diagram with strong analysis of network, application & integration points

Medium (at least 2 years’ experience)

Technical skills

Minimum Proficiency Level

Applications or configuration management tool (Any)

Expert Must Have

MS Office (Advance Excel, PowerPoint, Project, Visio)

Expert Must Have

PowerBI

Expert Must Have

Database

PostgreSQL

Good to have

Operating System

Linux/AS400

Good to have

IBM Cloud

Good to Have

Middle ware

Apache TOMCAT

Good to have

Apache

Good to have

Wildfly(JBoss)

Good to Have

RESY APIs

Active MQ messageing

Kafka messaging

Good to have

Docker, Kubernetes – Container Managed Solutions/ Micro Services Architecture

Good to have

Other skills

Minimum Proficiency Level

Verbal / written / presentation Communication skills

Excellent

Team player

Excellent

Ability to Multi-task & coordination with Cross Functional Teams

Excellent

Analytical skills

Excellent

Motivation to continuously learn and change

Good

Specific Qualifications (if required)

Minimum qualifications and Experience:

·       3 years of experience in the banking industry (Mandatory).

·       5-10 years and above experience in IT Software Development industry (Mandatory).

Other Value-added Competencies:

·       Working in Agile / Scrum methodology (Good to have).

Skills Referential

Behavioural Skills : (Please select up to 4 skills)

Ability to collaborate / Teamwork

Communication skills - oral & written

Attention to detail / rigor

Adaptability

Transversal Skills: (Please select up to 5 skills)

Ability to understand, explain and support change

Analytical Ability

Ability to anticipate business / strategic evolution

Ability to develop and leverage networks

Ability to set up relevant performance indicators

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 5 years

Other/Specific Qualifications (if required)

Knowledge of French & Chinese (simplified or traditional) languages is a good to have.

Qualifications - External