Burgundy Hospitality

Job Description : Design Consultant, Ligne Roset Position Description : As a Design Consultant for the Ligne Roset French Luxury Furniture brand, you will be responsible for working with a team at the Boutique to understand customer requirements and crafting solutions using the Company's product portfolio. This role requires experience in the retail of luxury furniture. Job Requirements : 1. Delivering an outstanding customer experience : - Engage with customers to understand their furniture needs and provide recommendations that meet their requirements. - Attending to walk-in customers' inquiries. - Promote sales of high-end furniture and lifestyle accessories. - Guide customers through the purchasing process, including explaining product features and benefits, pricing, warranties, and delivery options. - Respond to customer inquiries, complaints, and feedback promptly, ensuring resolution to their satisfaction. - Build and maintain strong relationships with customers to foster loyalty and repeat business. 2. Sales and Business Development : - Meet and exceed sales targets and KPIs set by the management. - Proactively engage with customers to drive sales, build customer loyalty, and increase market share. - Build a robust pipeline of potential customers and maintain an accurate customer database. - Identify opportunities to cross-sell and up-sell products and services to customers. - Maintain an up-to-date understanding of market trends, competitor activity, and industry developments to identify new opportunities for growth. 3. Store Operations : - Ensure that the store is well presented, and the products are displayed attractively and prominently. - Maintain accurate inventory records and ensure the store is adequately stocked. - Ensure that the store is clean, tidy, and meets health and safety standards. - Provide feedback to the management on customer preferences, product demand, and store operations to continuously improve the business Qualifications & Skills : - Candidate should be an architecture graduate or have an interior design degree. - 2+ years of experience in retail sales, preferably in the luxury furniture industry. - Excellent verbal and written communication skills. - Strong sales and negotiation skills. - Demonstrated ability to build and maintain strong customer relationships. - Ability to work independently and as part of a team. - Strong organizational skills and attention to detail for tracking information in MIS. Reporting To : Boutique Manager Location : Prabhadevi, Mumbai About us : Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce' Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts - a marketplace for curated gourmet gifts, Papabubble - an artistic, youth-oriented global candy brand, and Ligne Roset - a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. (ref:updazz.com)