Key Responsibilities : - To represent the Program and the organization at the hotels. - Manage a small Club Ambassador team and provide leadership and guidance to them - Responsible for enrolments of walk in and other customers into the Membership. - Collection of data from the hotels of potential Members and a possible reach out to them for enrolment. - Engagement with Members walking into the hotels to build a relationship. - Coordination with the hotel teams for reservation and other requests and responding back to the customers. - Understanding front end technology like Apps and Websites and training / supporting the hotel teams on outages on an ongoing basis. - Understanding Program performances and presenting that in an articulate manner to the hotel teams at all times to build the value of the Program and the company with those stakeholders. - Ensuring confidentiality of all company information is maintained at all times. Required Skills Set : - Candidates between 25 and 35 years of age with a minimum graduation and one-year experience. - Excellent social and verbal communication skills in English. - Self-motivated, smart, confident with excellent presentation skills. - Luxury retail stores, hotels, aviation, banquets, travel sales experience with direct in person contact with the customers would be an added advantage. - Willing to work on roasters including weekends. (ref:updazz.com)
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