Fraud Risk Manager

Key Responsibilities:

•Ensure Anti-fraud policy, process and systems are updated with regulatory requirements and changes as well as internal norms and guidance.

•Conduct investigation of customer and employee frauds including Root Cause Analysis and suggest measures to strengthen existing process and systems

•Conduct Fraud Risk Review including periodical reviews of key process and system to identify gaps in terms fraud and operational risk and suggest controls to address the same

•Obtaining and monitoring reports from Audit, Collections, Customer Service, Finance, Credit, Risk, Customer Complaints for identifying red flags/ early warning signals perspective

•Prepare fraud risk dashboard and identify high risk areas and parameters and resolve the same with relevant teams.

•Perform portfolio analysis across products/geographies/channels etc to spot trends & patterns to detect areas with higher fraud risk.

•Ensure closure of action points emanating from various Investigation and present the summary of new controls and process improvements to the management.

•Coordinating with various units such as collections, operations, business, legal, finance etc to collect information and prepare regulatory reports (FMR-1, FMR2, FMR-3, quarterly and annual review etc)

•Coordination with regulator for all regulatory/statutory reports/data submission in a timely manner with accuracy

•Providing required MIS and management reports to the Senior Management, FRMC, RMC and the Board of Directors.

•Automation of FMR filing

Essential Experience:

•Sound understanding of retail loans (Home Loan, LAP, Car Loans, Personal Loan and Business Loan etc.) and the fraud trends and controls to prevent such frauds in these products

•CA/MBA with 6 to 10 years of experience in financial fraud investigation in Banks/NBFCs.

•Preference will be given to Certified Fraud Examiner

•Behaviorally, candidates should have ethical conduct, positive thinking, good networking, problem solving and analytical skills.

•Good working knowledge of MS office i.e. Excel, Word, Power Point;

•Natural flair for digital processes and ability to quickly learn and operate IT systems including LOS, LMS, CRM, and similar software systems with respect to accessing information, downloading reports, basic understanding of input/output etc.

•Have prior experience in fraud risk in banks